we pride ourselves in providing our family of customers with exceptional service throughout our store, the widest range of locally sourced and imported products and a unique service department offering what is sure to cater for every taste and need. Our values and passion for our customers has not changed, but with our new, revamped store, we are able to deliver more value, more quality and provide an even better service to you!
Our Focus is on You
We remain totally focused and committed to delivering you the best possible customer service you have come to expect from us. Our Management Team has an open door policy, so if you have any suggestions, compliments or even a complaint, or if you can't find the product you are looking for, please feel free to talk to us and we will gladly assist you. If we are not available, our Customer Feedback Forms are always displayed right next to our Suggestion Box near the store exit. The forms are collected daily and delivered directly to the Management Team, so it's a quick and easy way to get the information to us.
A Brief History of Monument Park Superspar
We have come a long way since 1979, from a small supermarket to a SPAR in 1996. In 2000 the SPAR was converted to a SUPERSPAR and from October 2010 until July 2012 we gave it a complete makeover. This renovation took 22 months to complete in which we increased our store size significantly. We first started planning the upgrade in late 2007 and nearly three years later in October 2010 we started renovating the store. More than 45 revisions were made to the architectural layout during the planning and construction phase. The greatest challenge was trading whilst renovating; this required careful planning and management of contractors - the upgrade was divided into 8 phases. New departments were added and existing departments improved. Additionally, we are now one of the most energy efficient stores in South Africa by incorporating energy efficient lights and refrigeration. Rain water capturing, recycling, and natural light in backup areas are green concepts that have also been incorporated.